Effective Date: [Insert Date]
At AllinHandyman LLC, we strive to provide top-quality handyman services. If you are not fully satisfied with our work, we are committed to making it right. Please read our Refund & Returns Policy to understand your rights and our processes.
1. Service Satisfaction Guarantee
If you are unsatisfied with the service provided, please contact us within 3 days of completion. We will assess the issue and take one of the following steps:
- Rework or Correction: We will attempt to fix the issue at no additional cost.
- Partial Refund: If the issue cannot be fully resolved, a fair partial refund may be offered.
- Full Refund: In rare cases where the service was not performed as agreed, a full refund may be considered.
2. Eligibility for Refunds & Rework
Refunds or rework requests must meet the following conditions:
- The issue must be directly related to the quality of the service provided.
- The customer must provide photo evidence or a clear explanation of the problem.
- The request must be made within 3 days after service completion.
- The issue must not result from customer misuse, negligence, or changes made after the service was completed.
3. Non-Refundable Situations
- If the service was completed as per the agreed scope and the issue is due to customer preference changes.
- If the issue arises due to pre-existing conditions of the property or materials not supplied by AllinHandyman LLC.
- If the request is made beyond the 3-day window.
- If the customer refuses to allow a correction attempt before requesting a refund.
4. Fees & Costs
- If a refund is granted, any materials purchased for the job may be deducted from the refund amount.
- If a service visit is required for rework beyond the original scope, additional costs may apply.
- Processing of refunds may take 5-10 business days depending on your payment method.
5. How to Request a Refund or Rework
To request a refund or service correction, please contact us through one of the following methods:
- Email: [Your Email Address]
- Phone: [Your Contact Number]
- Website Contact Form: [Your Website URL]
Please provide:
- Your full name and service address.
- invoice number.
- Date of service.
- A detailed explanation of the issue.
- Any relevant photos or supporting documentation.
6. Final Decision
AllinHandyman LLC reserves the right to review each case individually and make a fair determination. Our goal is to ensure a positive experience while maintaining a fair policy for both customers and our business.
Thank you for choosing AllinHandyman LLC. We appreciate your trust and look forward to serving you!